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Embark on a sensory journey through the Garden

FAQS

Find here the answers to the most frequently asked questions about Terra Nostra Garden.

Services
  • Is there parking on site?

    Yes, there is a car park next to the Casino.
  • Is access to the changing rooms free?

    Yes, you can use the facilities completely free.

  • Is there a place for meals in the Garden?

    There is The Gardener Van & GO within the Garden where you can enjoy quick meals or natural drinks. Learn more about where to eat. 

  • Are towels available to visitors?

    Yes, there is a fee for towel rental.

  • How can I get a map of the Garden?

    A map of the Garden is given at the entrance, or you can consult it on the Map page.

  • Can I schedule a guided tour?

    Yes, you can schedule a visit with a tour guide or expert.

    See the Group Visits tab to get all the information you need.

    *We recommend you reserve the tours to Terra Nostra Garden promptly to ensure your spot.


  • Do you hold events in this space?

    Yes, we hold various types of events, from weddings to banquets and business meetings. See our event planning tab to find out more details.

Access to the Garden
  • How can I get a ticket?

    You can get your ticket at our online ticket office or the Garden's ticket office. Learn more here
  • What is the cost of admission?

    The general ticket for adults is €16, €13,60 for children and €53,30 for families. Get all the details on the Visit the Garden page.

    To schedule a group visit, check out all the information here.

  • What payment methods are available?

    We accept payment via credit or debit card, as well as cash.
  • What can I visit?

    Admission includes access to the Garden's attractions, visiting its permanent and temporary collections, and using the thermal pool and jacuzzis.

  • How to get to Terra Nostra Garden?

    The easiest way to get to Terra Nostra Garden is by car, but there is also public transportation and taxis.

  • Is the Garden open to visitors all year?

    Yes, except on December 25th.
Other information
  • Are animals allowed to enter the Garden?

    No, only service dogs are allowed.

    *
    Consult Terra Nostra Garden's rules of conduct for more details.

  • Can I bring food?

    You cannot bring your own food or drink to the Garden. However, we have a Food Truck inside the Garden where you can enjoy a quick meal or natural drinks. Learn more here.

    *Consult Terra Nostra Garden's rules of conduct for more details.


  • Am I allowed to take photographs?

    Yes, as long as they are not for commercial or promotional use. In the latter case, you must request prior authorization from the Garden's management.

    *Consult Terra Nostra Garden's rules of conduct for more details.


  • What is the average water temperature?

    Our Botanical Garden has our thermal pool in front of Botania Hall and two natural jacuzzis near the changing rooms.

    In the thermal pool, there is a variation in temperatures. In the output flow, the temperature reaches 42º C (108º F,) decreasing to 36 ° C (97º F) with the influence of outdoor temperature. 

    In the natural jacuzzis, temperatures are between 39º C and 40º C (102º - 104º F).


  • Does the Garden have areas with shade?

    Yes, our gardens boast numerous secluded spots, offering the perfect shade and tranquility, allowing you to enjoy moments of serenity.

  • What is the distance between the Garden and the hotel?

    Nestled in a picturesque valley, Terra Nostra Garden is encircled by lush trees. The hotel offers elegantly decorated rooms located inside the Parque Terra Nostra and features indoor and outdoor pools for your enjoyment.

  • If you stay at Terra Nostra Garden Hotel, what activities are available?

    Hotel guests have daily access 24 hours a day to the thermal pools and the Garden.


    In addition to Garden access, Terra Nostra Garden Hotel offers the following activities and services:

    • Spa and Wellness Center
    • Relaxation area
    • Massage
    • Hot tub/Jacuzzi
    • Pool
    • Fitness Center
    • Yoga classes
    • Cycling
    • Snorkeling
    • Diving
    • Fishing
    • Canoeing
    • Windsurfing
    • Hiking
    • Walking excursions
    • Bicycle excursions
    • Horseback riding
    • Billiard
    • Gaming room
    • Golf course
    • Shows/live music
    • Airing of sports events
    • Cooking classes

    For more information, check our Terra Nostra Garden Hotel here.

    *Costs may apply.

    You can enjoy free parking upon request.